Vehicle Support Website
Vehicle support website is intended to be used by vehicle manufacturers to assist vehicle owners with vehicle issues.
Due to confidentiality of this work, details are not posted. See selected samples below. I will happy to discuss this project further.
Contributions
- Analysis of current customer issues to identify critical use cases
- Creation of a data map
- User journey
- User stories
- Usability testing
- Task flows
- Clickable prototype
- UX specification
